Valley Behavioral HealthValley Behavioral Health

by Gary Larcenaire, CEO & President

2018 is shaping up to be a pretty thrilling year for Valley!

Valley’s recently launched ValleyEPIC program is nearly at capacity and is already making a difference in people’s lives.

Soon primary care will be made available to our customers on site to ensure comprehensive care and integrated health monitoring.

ValleyLab is seeking licensure which will permit external lab services to community partners and further diversify our funding streams.

Our ValleyFit Clinic has provided several hundred physicals and is a really appreciated resource for our employees and their families. Believe it or not, it is almost Fall and soon ValleyFit will be gearing up for cold and flu season as well as physicals for back to school activities.

ValleyRx should be making medications conveniently available to clients and employees in September. The buildout looks gorgeous and I am thrilled we are adding this resource to our service array.

The Pingree Center of Learning will be expanding soon! We have negotiated the sale of a perfectly located property where we will build a “state-of-the-art” program for adults challenged with autism.

Highland Springs Specialty Clinic continues to grow rapidly. We are expanding in Lehi this year and are actively exploring Idaho markets as well.

Valley’s call center fields an average of nearly 10k calls per month and the recent technology modernization initiative is paying off nicely in terms of data insights and improved customer service.

Our significant investment in technology is paying dividends as performance insights are becoming clearer and opportunities for improvement are illuminated.

Valley’s “pay for performance” and our significant investment in talent acquisition and staff retention are making a big difference for our workforce.

Finding top talent and retaining highly qualified, passionate employees is a top priority.

Compensation certainly plays a part, but career development and transparent communications are critical.

Valley’s significant restructuring more than a year ago is nearly solidified and employees are reporting much higher levels of satisfaction with the support they are getting from all levels of the company.

Our IT team is the best I’ve ever experienced.

Our Property Management, Grants and Contracts, Revenue Cycle, and Accounting are first in class.

ValleyAcademy will kick off this Fall and will select only the most elite and engaged employees to complete the coursework and lead system improvement and best practice use, system-wide. Leadership training will be more formalized this Fall as we ensure we are all using the same proven management techniques and not falling into the “theory-x-trap.”

Staff Development and Marketing are amazing teams and their merger with HR is proving to be a really good decision. Together, they will be an unstoppable force to support the teams that serve most closely to customer care.

Valley is a vibrant company and our teams are always tightening their processes.

2018 and forward will see ever-improving services and outcomes for those we serve. I am truly blessed to help lead this amazing company, made great by our skilled and committed workforce, our great partners, and of course our cherished customers.

I have welcomed a new NEO class yet again this week and somehow they just get better and better!!

 

Best,

Gary

 

Gary Larcenaire
About Gary Larcenaire
Texas-born Gary Larcenaire is the President and CEO of Salt Lake City-based Valley Mental Health. Larcenaire holds a Bachelors of Science in Psychology, and a Master of Public Administration, both from Angelo State university. Larcenaire also has past experience in non-profit C-Level positions like, CEO of El Paso Mental Health and Mental Retardation (MHMR) and Founding President/CEO of Sun City Behavioral, and he was also named the 2009 Humanitarian of the Year by the League of United Latin American Citizens (LULAC) in El Paso, Texas. Larcenaire is a past Chair of The Healthcare Council the Greater El Paso Chamber of Commerce, and served as Treasurer for the El Paso Symphony Youth Orchestra. A 20-year member of Rotary International, Larcenaire has been a Rotary Youth Leadership Award Counselor since 2004. Gary is an avid lover of the outdoors, since moving to Salt Lake City, enjoys hiking, biking, and mountain climbing with his family and Golden Retrievers.